Privacy Policy

It is with utmost sensitivity and respect that Globe Trotter Adventure Tours (“us”, “we”, or “our”) regard all personal and confidential details, you share with us when accessing or using our services. In providing a tour service we want all our guests to feel at ease and comfortable in their desire or decision to conduct business through the use of, including but not limited to, our Website, social media channels or email.

This page informs you of our policies regarding the collection, use and disclosure of your Personal Information we collect. All personal details and information collected are used for providing and improving the Service so supplied by us to you the user. Please read the below outlined stated policies, as your use of our Website and services acknowledges an acceptance of all practices outlined herein. Your Personal Information will not be used with anyone except as described in this Privacy Policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.

 

What Information we collect and how we use it

By using or accessing our service we may ask you to provide some personally identifiable information (“Personal Information”) which includes but is not limited to, your first and last name, telephone number, email addresses and billing information (such as credit card number, cardholder name, CVV and expiration date). Once received this information is stored and will be used for contacting you the user, completing tours/excursions bookings you conduct on our Website along with other general purposes such as:

From Other Sources

Your personal and non-personal information may also be obtained from affiliated entities, business partners and other independent third-party sources where we will add it to our account information. Examples of information we may receive may include: your purchase history, an updated delivery and address information or your demographic information. Additionally when you connect with us through our social media features, we may access information about you via that social media provider in accordance with the provider’s policies. The information may include your name, email address, profile picture, gender, list of friends, and other information that you authorize us to receive. Depending on the privacy settings of you and your friends, we may access information that you provide to a social media provider regarding your respective locations (“Location Data”) to provide you with relevant content. Please note that your Location Data may also be shared with your friends on a social media provider in accordance with your privacy settings for that social media provider.

Your comments, media and Reviews

When visitors leave comments or reviews on our website we collect the data shown in the comments / review form, and also the visitor’s IP address and browser user agent string to help us in spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here. After approval of your comment, your profile picture will be publicly visible with your comment or review.

If you upload images to our Website, it is best you avoid uploading images with embedded location data (EXIF GPS) included. Other visitors to the Website may be able to download and extract any location data from these images.

Log Data

We collect information that your browser sends whenever you visit our Website (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, operating system, browser type, browser version, pages of our Service that you visited, the time and date of your visit, the time spent on those pages and other statistics. We also may collect information about your online activity, such as tours viewed and bookings made.

In addition, we may use third party services such as Google Analytics and CRM Tools that collect, monitor and analyze this type of information in order to increase our Service’s functionality. Our goal in collecting this automatic information includes improving your user experience and inhibiting fraud.

Cookies

Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser while you access our Website and stored on your computer’s hard drive, the usage of a cookie is in no way linked to any personally identifiable information while on our Website. We use both session ID cookies and persistent cookies; for the session ID cookie, once users close the browser, the cookie simply terminates and a persistent cookie is a small text file stored on the user’s hard drive for an extended period of time. Persistent cookies can be removed by following Internet browser help file directions.

While we use “cookies” to collect information, you can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Links to other Sites

Our Website may contain links to other sites that are not operated by us; these have been placed for your reference only. If you click on a third party link, you will be directed to that third party’s site, we strongly advise you to review the Privacy Policy of every site you visit. We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Articles on our Website may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

We may employ third party companies and individuals to aid in our business processes such as to facilitate our Service, to provide a Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated to not disclose or use it for any other purpose.

How long we retain your data

All data collected by us including your Personal Information will be stored indefinitely for so long as is relevant for administrative, legal or security purposes. For users that register on our Website, your personal information will be stored and also be displayed your user profile. All users can see, edit, or delete their own Personal Information at any time (except you cannot change your username). Website administrators can also see and edit this information.

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

Communications

We may use your Personal Information to contact you, including but not limited to, for tour confirmation or updates, newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.

User consent and control of Personal Information

If you have created an account with us, have left comments or reviews you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Prior to sharing any personal information with us, you will be asked for consent to process your personal data for limited and proportionate use so long as necessary in compliance with:

REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation)

You will have the option to decline on providing any or all Personal Information requested, however in general, some information about you is required in order for you to book a tour/excursion, complete a travel profile, participate in a survey, contest, or sweepstakes, ask us a question, or initiate other transactions on our site.

For information we have received and stored users may:

How we protect your Personal Information

As expressed initially, the security of your Personal Information is very important to us and our first priority. As such we strive to be constant with the best security practices and software updates, employing strategic and technical security parameters that will safeguard your personal information as best as would be possible. These practices include: firewalls, intrusion detection systems, limited authorized access and non-disclosure agreements strictly surrounding the use all data for only business related functions.

While we will work meticulously and strive to use commercially acceptable means to protect your Personal Information remember that no method of transmission over the Internet, or method of electronic storage can be 100% secure.

Changes to our Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and via email. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us by emailing our support team at support@globetrotteradventuretours.com or via our contact forms.