Terms and Conditions

Welcome to the Website of Globe Trotter Adventure Tours, www.globetrotteradventuretours.com. This Website was created to give travelers the ability to view tour details, Island facts and information whilst learning of the varied tour options in Jamaica; Further having the ability to make legitimate tour / excursion reservations and post user submissions (reviews, questions or comments) on tours done with Globe Trotter Adventure Tours (collectively ‘us’, ‘our’ and ‘we’). For this purpose only, is the authorized use of this Website.

These Website Standard Terms And Conditions (these “Terms” or these “Website Standard Terms And Conditions”) contained herein on this webpage (which may be amended from time to time) apply to all our services directly or indirectly (through distributors, made available online through any mobile device, by email or by telephone) shall govern your use of this Website, including all pages within this Website (collectively referred to herein below as this “Website”) and all services provided by Globe Trotter Adventure Tours. These Terms apply in full force and effect to your use of this Website and our services. By using this Website, you expressly accept all terms and conditions contained herein in full (including our privacy statement).

YOU MUST NOT USE THIS WEBSITE, IF YOU HAVE ANY OBJECTIONS TO ANY OF THESE WEBSITE STATED TERMS AND CONDITIONS.

 

Use of this Website

In your licensed right to use and access this Website; being conditional to your agreement, acceptance and compliance with all stated “terms”, you warrant that:

  • You will use this Website in full compliance / accordance with the Website Standard Terms and Conditions
  • You are not a minor and are at least 18 years of age.
  • You are legally authorized to make binding legal obligations
  • This Website will only be used to make legitimate reservations for you or for another person for whom you are legally authorized to act on behalf of
  • In acting for another person you will inform said person of the “terms” that affect the reservations you made on their behalf in full
  • All information provided by you, through this Website, including, but not limited to any other mediums, is true, current and complete.

Globe Trotter Adventure Tours retains the right, at our sole discretion, to deny access to anyone to this Website and the services we offer, at any time and for any reason, including but not limited to, violation of these Terms of Use.

Contents of this Website

All contents of this Website unless otherwise stated remain the sole property of Globe Trotter Adventure Tours or in some cases the third party suppliers or other third party. Other than content you own, which you may have opted to include on this Website, under these Terms, Globe Trotter Adventure Tours and/or its licensors own all rights to the intellectual property and material contained in this Website, and all such rights are reserved.

Prohibited Use of this Website

Globe Trotter Adventure Tours grants you a limited, cancellable, personal, not-transferable, not sub-licensable, license to access and use the Website only as permitted in these terms of use. Except as otherwise stated in these terms, no exceptions or additional rights or licenses are granted, any rights not granted herein are expressly reserved. While you may make limited copies of your personal service reservation itinerary (and related documents), with the use of this Website and our services you agree not to:

  • Transfer, mimic, distribute, transmit, perform, transfer, publish, reproduce, create derivations of, modify, license, sell or re-sell any information, material, content, software, products or services obtained from or through this Website.
  • Make any false, speculative or unauthorized deceptive reservation or any reservation in anticipation of demand
  • Use this Website or its contents for any commercial purposes or access, monitor or copy any content or information of/from this Website using any robot, spider, scraper or other automated means or any manual process for any purpose without our express written permission from Globe Trotter Adventure Tours.
  • Infringe the restrictions in any robot exclusion headers on this Website or bypass or evade other measures used to prevent or limit access to this Website; also further take any action that imposes or may impose, in our discretion, an unreasonable or disproportionately large load on our infrastructure.
  • “Frame”, “mirror” or otherwise incorporate any part of this Website into any other website without our prior written authorization from Globe Trotter Adventure Tours.
  • Use this Website to deliver or provide any unlawful or illegal activity, including, but without limitation, posts links to any material that could be considered harmful, obscene, pornographic, indecent, lewd, violent, abusive, insulting, threatening, tortious, criminal, harassing, victimizing, intimidating, hateful, defamatory, false or libelous, or otherwise objectionable. Globe Trotter Adventure Tours reserves the right to delete, remove or suspend any activity on your part that is in violation to these or any terms of this agreement.
  • Encroach upon the intellectual property rights of others, including without limitation, trademarks, copyrights, patents and trade secrets. You agree to not use this Website in any manner which could impair or interfere, damage, disable, or overburden with the use of the Website or users’ computer equipment, or cause damage to or disrupt the functionality of any software, hardware or telecommunications equipment.
  • Use this Website with the intent to gain unauthorized access to the Website, other accounts, computer systems or networks connected to the Website by any means; and obtain or attempt to obtain any materials or information not intentionally made available to the site by any means.

If your (including, but without limitation) account or reservation shows signs of illegal, falsified, deception, abuse or suspicious activity, Globe Trotter Adventure Tours may cancel any service reservations associated with your name, email address or account, and close any associated Globe Trotter Adventure Tours accounts. If you have conducted any fraudulent activity, Globe Trotter Adventure Tours reserves the right to take any necessary legal action and you may be liable for monetary losses to Globe Trotter Adventure Tours, including legal proceeding costs and damages. To contest the cancellation of a booking, freezing or closure of an account, please contact Globe Trotter Adventure Tours customer support.

Disputes

It is at the forefront and immediate center of our committed goal and focus to provide customer satisfaction; as such, we make ourselves available to all your questions and concerns by contacting us through Globe Trotter Support or (347) 973 – 9883, to resolve any disputes or concerns you may have.

If we are however unsuccessful to provide resolution, you may pursue claims as outlined in this section:

You agree to give us a reasonable, fair opportunity to resolve any disputes or claims relating in any way to the use of this Website, any services or products provided, any communication and engagement with our service agents, any representations made by us, or our Privacy Policy (“Claims”) by contacting Globe Trotter Support or 1-(347) 973 – 9883. Should it be that we are not able to resolve your Claims within 60 days, you may seek relief through arbitration as set forth below.

The use of a binding arbitration, rather than in court will be used to resolve any and all claims. This includes any Claims you assert against us, our subsidiaries, Independent Contractors or any companies offering products or services through us (which are beneficiaries of this arbitration agreement). This also includes any Claims that arose before you accepted these Terms of Use, regardless of whether prior versions of the Terms of Use required arbitration.

Arbitrations will be conducted by the Jamaica International Arbitration Center Ltd. (JAICA) under its rules, including the JAICA Consumer Rules. Payment of all filing, administration and arbitrator fees will be governed by the JAICA’s rules. There is no judge or jury in arbitration, and court review of an arbitration award is limited. However, an arbitrator can award on an individual basis the same damages and relief as a court and must follow and enforce these Terms of Use as a court would. 

To pursue an arbitration proceeding, a letter or email must be sent requesting arbitration and describing your Claims to: “Globe Trotter Adventure Tours Legal: Arbitration Claim Manager,” at Globe Trotter Adventure Tours, 278 Milky Way, Porto Bello Montego Bay St. James or Legal@globetrotteradventours.com . If we request arbitration against you, we will give you notice at the email address or street address you have provided. The JAICA’s rules and filing instructions are available at http://www.jaiac.org or by calling 1-876-458-7599.

Any and all proceedings to resolve Claims will be conducted only on an individual basis and not in a class, consolidated or representative action. If for any reason a Claim proceeds in court rather than in arbitration we each waive any right to a jury trial, the Jamaican Arbitration Act and Jamaican arbitration law applies to this agreement. An arbitration decision may be confirmed by any court with competent jurisdiction.

Prepaid Tour and Excursion Reservations

By accessing and using this Website, you agree that Globe Trotter Adventure Tours shall charge your credit card or receive payments in full of the reservation price through payment options so supplied by this website and selected by you.

Bank and credit Card Fees

By reserving tours and travel services with us, your reservations are processed internationally with Paypal (outside of the United States). Some banks and credit card companies impose fees for international or cross border transactions; in addition, some banks and card companies impose fees for currency conversion. The currency exchange rate and foreign transaction fee is determined solely by your bank on the day that they process the transaction.

Due to this, reservations made on this Website may attract fees/additional costs. There will be a 5% fee charge along with $.30 collected inclusive in your reservation tour cost, this fee is non-refundable and non-negotiable. If you have any questions about other fees or the exchange rate applied to your booking please contact your bank.

Cancellation Policy

While we seek to provide a complete and satisfactory package to all guests, we understand situations arise that makes for the benefit of a cancellation, as such, the below outlined policy and statements were made. It is the user’s sole responsibility to read and observe said policies and statements, as the use of this Website confirms the user acknowledges and is in full agreement. All cancellations must be submitted in writing to the Company (inclusive of electronic mail) and receipt confirmed by Globe Trotter Adventure Tours within the time frames outlined below to be eligible for applicable refunds.

IF YOU DISAGREE WITH ANY PART OF THESE STATEMENTS OR POLICIES PLEASE DO NOT USE THIS WEBSITE.

Hotel/Villa Tour Reservations:

Cancellations for single person and groups smaller than 14 persons
  • Cancellations made 4 days (96 hours) or more prior to reservation date will attract no cancellation fee – Fully Refundable
  • Cancellations made within 3  days (72 hours or less) of tour reservation date will attract a 50% cancellation fee – Half Refundable
  • Cancellations made 2 days or less (48 hours or less) of tour reservation date will attract a 100% cancellation fee – Non-Refundable
Cancellations for groups of 15 persons or greater
  • Cancellations made 31 days or more prior to reservation date will attract no cancellation fee – Fully Refundable
  • Cancellations made 15 – 30 days of reservation date will attract a 50% cancellation fee – Half Refundable
  • Cancellations made 14 days or less of reservation date will attract a 100% cancellation fee -Non-Refundable


Shore Excursion Tour Reservations:

Cancellations for single person and groups smaller than 14 persons
  • Cancellations made 4 days (96 hours) or more prior to reservation date will attract no cancellation fee – Fully Refundable
  • Cancellations made within 3 days (72 hours or less) of tour reservation date will attract a 50% cancellation fee – Half Refundable
  • Cancellations made 2 days or less (48 hours or less) of tour reservation date will attract a 100% cancellation fee – Non-Refundable
Cancellations for groups of 15 persons or greater
  • Cancellations made 31 days or more prior to reservation date will attract no cancellation fee – Fully Refundable
  • Cancellations made 15 – 30 days of reservation date will attract a 50% cancellation fee – Half Refundable
  • Cancellations made 14 days or less of reservation date will attract a 100% cancellation fee -Non-Refundable

In processing your cancellation request, payments made toward the tour purchase price will be applied against any cancellation charges and the balance (if any) will be refunded to the payment method used in the initial purchase. The cancellation fee/ charges outlined above are liquidated damages and not a penalty.

 

Payment Refund Policy

Refunds will be processed within 5 business days of your tour cancellation.

  • For reservations made from your Paypal account balance, funds will be returned to your account balance and reflect within 24 hours of refund.
  • For reservations made with a credit card, your refund will be returned to your credit card. Please allow up to 30 days for funds to reflect on your credit card.
  • Reservations made from a bank account, your refund will be returned to your bank account. Funds will reflect within 3 – 5 business days.

For further details on these policies, please see Paypal Refund Policy

Refund Policy on unused tours or features of tours:

  • No refunds or adjustments will be made for any portion of your tour not utilized.

Changes to Reservations:

  • All requested changes to reservations are at our sole discretion; any change requests must be received and approved in writing.
  • Changes are subject to all applicable fees, and charges. Guests wishing to make a change please call 347.973.9883 or email us at reservations@globetrotteradventuretours.com.

Liability Disclaimer

While we work assiduously to ensure all content published on this Website and our associated mediums are always accurate; the information, products, services including but not limited to prices, images and product descriptions, may include errors and inaccuracies. Globe Trotter Adventure Tours does not guarantee accuracy of all information displayed and claim immunity for any errors or inaccuracies. We reserve the right to correct any pricing errors on our Website and/or associated mediums and reservations at any time without notice. Should this happen, once available, we will allow the reservation to be kept at the corrected price or we will cancel without fees or penalty.

All reviews and ratings displayed are not the opinion of Globe Trotter Adventure Tours, these are voluntary reviews submitted by travelers who used said service or participated in activities. We do not guarantee the accuracy of ratings or reviews; we do not accept liability for inaccurate reviews or ratings shown for tours and/or travel services.

The user of this Website further acknowledges that all tours and activities as displayed are provided by independent contractors and/or their third party affiliates. Globe Trotter Adventure Tours, its affiliates, employees, insurers, directors, officers, agents or representatives, are not the owners of, nor a co-vendor with, for any such activities displayed on our Website. We do not accept liability for any claims, omissions or default, negligence or breaches on the part of guests and /or any such suppliers for any injury, loss, damage, delay, emotional distress, mental suffering or psychological injury of any kind, consequential, incidental, punitive or exemplary damages, inconvenience caused directly or indirectly by force or events which are beyond our direct control, including but not limited to war, fire, floods, severe weather, civil disturbance,  acts of God, acts of government or any other authorities, accidents or failure of equipment or machinery. This also includes but not limited to liabilities, claims, actions, damages, costs or expenses arising out of or caused by food or drink consumed at third party facilities belonging to third party Operators of tours.

Globe Trotter Adventure Tours makes no representation or warranties expressly or implied on the accuracy, suitability, timeliness, availability or completeness of any information, content, materials or services provided by or contained on this Website. The inclusion or offering of products or services by no means constitutes sponsorship or endorsement of such products or services. WE HEREBY DISCLAIM ALL WARRANTIES, REPRESENTATIONS AND CONDITIONS OF ANY KIND, INCLUDING BUT NOT LIMITED TO ALL IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, SATISFACTORY WORKMANSHIP EFFORT, INFORMATIONAL CONTENT, TITLE AND NON-INFRINGEMENT OF THE RIGHTS OF THIRD PARTIES. ALL OF THE INFORMATION, CONTENT, PRODUCTS AND SERVICES PROVIDED ON OR THROUGH THE WEBSITE ARE PROVIDED ON AN “AS IS” BASIS WITHOUT ANY WARRANTY OF ANY KIND. WE MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND THAT THE WEBSITE, ITS’ SERVERS, ANY ELECTRONIC TRANSMISSIONS AND/OR ANY ELECTRONIC MAIL SENT FROM US OR FROM OUR AFFILIATES OR THIRD PARTY SUPPLIERS IS FREE OF VIRUSES, DEFECTS, OR OTHER HARMFUL COMPONENTS. WE DISCLAIM ALL RESPONSIBILITY FOR ANY FAILED INTERNET CONNECTIONS, INTERRUPTIONS IN TRANSMISSIONS OR INTERRUPTIONS IN THE RECEIPT OF TICKET ORDERS.

If despite the limitations above, Globe Trotter Adventure Tours or its affiliates are found liable for any loss or damage which arises out of or in any way connected with any of the occurrences described above, you agree that the liability of Globe Trotter Adventure Tours and its affiliates will not exceed the summation paid to Globe Trotter Adventure Tours or the greater of service fees paid in connection with such transaction on this Website, or one Hundred and Twenty Dollars (USD $120) or the equivalent in business local currency.

Links to Third Party Sites

The listing of hyperlinks to websites of other parties other than Globe Trotter Adventure Tours, may be contained on this Website and were provided for the users’ reference only. Globe Trotter Adventure Tours has no control of such websites and shall not take responsibility for its contents, privacy or practices. It is the sole responsibility of the user to take precautions to ensure that any and all links you select or software you download (whether from this Website or other websites) are free of such items as viruses, worms, trojan horses, defects and other items of a destructive nature. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.

Indemnity

You agree to defend and indemnify Globe Trotter Adventure Tours, its affiliates, directors, employees, officers, licensors,  agents or representatives against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties or other costs or expenses of any kind or nature including but not limited to reasonable legal and accounting fees, brought by third parties as a result of your use of this Website, your breach of these Terms of Use or the documents referenced herein, or your violation of any law or the rights of a third party.

Reviews, comments, photos or other Submissions

We welcome and appreciate hearing from you. Please be aware that submitting contents (collectively ‘Submissions’) to this Website whether by electronic mail, reviews, photos, videos, questions, comments or otherwise, you irrevocably consent to and authorize the use, reproduction, modification, adaptation, translation, distribution, publishing, creation of derivative works from and publicly display and perform such Submissions throughout the world in any media, now known or hereafter devised and use the name you submit with your Submission. You acknowledge and agree that Submissions are non-confidential and non-proprietary. You expressly waive any and all ‘moral rights’ (including rights of attribution or integrity) that may subsist in your Submissions and agree that you have no objection to the publication, use, modification, deletion or exploitation of your Submissions by us, Globe Trotter Adventure Tours or any of our partners or licensees.

Globe Trotter Adventure Tours takes no liability for the publishing of reviews/ratings and does not guarantee their accuracy. We have no obligation to post your comments; we reserve the right in our discretion to determine comments that are published on our Website; we also reserve the right to delete any comments or submissions we determined are in violation of our outlined terms and conditions stated expressly or implied. If you do not agree to these Terms of Use, please do not provide us with any Submissions.

The user of this Website is responsible for the content of their Submissions, (specifically including, but not limited to, reviews, comments or questions posted to this Website). The posting or transmitting to or from this Website of any material or content that infringes, misappropriates or violates any copyright, trademark, patent right or other proprietary right of any third party, any commercial material or content (including, but not limited to, solicitation of funds, advertising, or marketing of any goods or services), any unlawful, threatening, libelous, defamatory, obscene, pornographic, or other material or content that would violate rights of publicity and/or privacy or that would violate any law is strictly prohibited and condemned. You shall be solely liable for any damages resulting from any violation of the foregoing restrictions, or any other harm resulting from your posting of content to this Website.

Take Notice

Tours listed on this Website have been labeled with “important Information” to assist guests with knowing the physicality and accessibility of the selected excursion or tour. While some tours are broadly suitable for most and all persons, some tours are physically demanding and are not suitable for persons with heart conditions, for the physically challenged, the infirm or women who are pregnant. It is the responsibility of the user to read these stated advisories before confirming their tour reservation. Globe Trotter Adventure Tours will not accept liability for tours that were reserved that cannot be accessed by the guests due to omissions or neglect on their part or that of the tour operator. As also stated in the “Important Information” label for all tours, tour times and dates may vary based on volume or availability; these are specifically depicted and imposed by the Operator of Tours.  There exists no relationship of master and servant or of agency between the Operators of tours and Globe Trotter Adventure Tours, or our affiliates, tours are owned and conducted by the Operators of Tours and for these purposes, the Operators of tours are independent contractors. The Operators of tours are solely responsible for their acts and omissions, and Globe Trotter Adventure Tours, or our affiliates, assume no responsibility for such acts and omissions, or for any injury, loss, damage, sickness or accidents sustained on any of the tours offered for sale, including but not limited to any that occur on and/or during the tour, as well as before and after as part of and/or during transport to/from the tour.

With no exemption, Globe Trotter Adventure Tours or our affiliates shall not assume any responsibility for injury, loss or damage to any person/s that voluntarily participates in cliff diving at any location, including but not limited to Dunn’s River Falls or Rick’s Café, and/or to any person who by their own will stops as part of and/or during transport to/from a tour at an unintended destination, one that is separate and apart from the scheduled tour and/or destination. Individuals proceeding in such manner assume any and all responsibility and risk, as this is not a recommended activity. Globe Trotter Adventure Tour and our affiliates shall not accept liability for the loss or damage to money, jewelry, clothing or other valuables that have not been tendered to Management for safe keeping.

General

This agreement is governed by the laws of Jamaica. You hereby consent to the exclusive jurisdiction and venue of courts in Jamaica, in all disputes arising out of or relating to the use of this Website. Use of this Website is unauthorized in any jurisdiction that does not give effect to all provisions of these terms and conditions, including, without limitation, this paragraph.

You agree that no joint venture, partnership, employment, or agency relationship exists between you and Globe Trotter Adventure Tours as a result of this agreement or use of this Website.

Our performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in deviation or prohibition of the right to comply with law enforcement requests or requirements relating to your use of this Website or information provided to or gathered by Globe Trotter Adventure Tours with respect to such use.

If any part of this agreement set forth above is proven to be invalid or unenforceable pursuant to applicable law, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision, and agreement shall continue in effect.

This Agreement (and any other terms and conditions or policies referenced herein) comprises of the entire agreement between you and Globe Trotter Adventure Tours including your dealings and relationships with us, use of our services and Website. It supersedes all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between you and us. A printed version of this Agreement and of any notice given in electronic form shall be admissible in judicial, arbitration or any other administrative proceedings to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.

Fictitious names of companies, products, people, characters, and/or data mentioned herein are not intended to represent any real individual, company, product, or event.

Any rights not expressly granted herein are reserved.